If you yourself are frightened, then it’s rather hard to think that you are frightened and other people may not be, and that there’s something wrong with you. Whereas if you’re frightened and other people are frightened, too, there’s nothing wrong with you—everything is wrong with the patient. So if you get everybody feeling the same way about this patient, it makes it easier on you. People don’t like to feel fear. It’s a little more comfortable to feel it if everybody else does. Then you aren’t so cowardly.
— Schwartz and Shockley, 1956 (on dealing with fear of psychiatric patients)
